Website Migration
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Q: What does the web site migration service include? Will my web site be safe?
A: The website migration service provided by gomamy is completely free of charge and involves transferring all your files, databases and e–mails from your present web hosting provider to your new web hosting account with us. We will also update all the configuration settings necessary for your sites to be completely operational on our ultra–modern cloud hosting platform.Our technicians are completely capable of transferring just about any website. With years of experience in this field, they are experts in the specificities of our hosting platform, our Control Panel as well as all other popular Control Panels. For them, transferring a custom–made application with many custom libraries is as elementary as moving a plain WordPress weblog.
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Q: How long will it take for my website to be transferred over to your platform?
A: While we cannot give you a precise time interval, because there are many factors, including the physical size of the files and databases, the location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we will give our very best to move your site within 48 hours, and in some cases – within 24 hours (in case the website content is not large).
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Q: Do you need anything from me before you start transferring my website?
A: We’ll require the login information for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We are focused on protecting the safety of the personal data collected from the clients. To accomplish this, we use technical safety measures to prevent the loss, the abuse, the alteration or the unauthorized disclosure of the personal information under our control. The security measures include, but are not limited to: physical, digital and administrative methods to protect and secure the details that we assemble on the web. When we ask clients to supply financial info (such as a credit card number), this info is masked using the SSL (Secure Sockets Layer) technology.
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Q: Will there be any outage for my site?
A: Your web site will continue to work just like it did before with your old web hosting provider. When we have completed the migration, your web site will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working properly, all you will have to do is modify the name server records associated with your domain name. Your site will be transferred to us without any downtime.
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Q: Will my old web hosting provider have to do anything?
A: Nope. We will never get in touch with your hosting provider about anything. They won’t be aware of the web site migration either.
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Q: Which hosting providers can you migrate website content from?
A: We can migrate your website from any hosting provider or any Linux–based web hosting platform as long as we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we are unable to migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.