There are a lot of cloud hosting providers on the market, still most of them are resellers who have limited resources, especially in terms of support. One way to distinguish them is the option to get in touch with the company over the phone. The type of support that you can receive through this way of communication will vary depending on the service provider - a few of them provide experienced phone support, others offer basic and customer support only since some issues are more time-consuming and it would be much easier to be resolved through a support ticket, especially when the situation has to be escalated. Still, it is good to know that you can always contact your hosting provider since there're many small-scale problems which can be taken care of without difficulty and timely with a phone call, not mentioning that you are able to get more info for the services before you become a customer.

Phone Support in Cloud Hosting

Our cloud hosting packages come with phone support fourteen hours a day even on public holidays, therefore if you don't have an account yet, you can call us and find out more about our solutions or whether we meet the system requirements for your sites. For your convenience, we have local telephone lines in the U.S.A., Great Britain and Australia, so that you will be able to call the phone number that is nearer to you. In case you're an existing customer, we can help you timely with any general and billing matters as well as with various tech issues in order to save you time and efforts - we acknowledge the fact that in some cases it is more convenient to speak with a live person and get things done instantly. Certainly, some issues cannot be taken care of over the phone, so if this is the case you're able to use our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there will always be somebody to assist you when you have any questions about the semi-dedicated server packages that we offer. Whether you'd like to know more about our plans, you have some billing issue or some general issue, you can just give us a call. Though some more complicated issues could require a ticket so as to give time to our tech support team to analyze, we are able to assist you with a range of technical questions on the phone as well, saving you time and efforts. As we have data centers on three different continents - in the USA, the UK and Australia, we have local phone lines in all of these countries as well. In case you're in another country, we have an international number where you can get in touch with us.